Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Voice Quality Incident, Hong Kong

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Aug 11, 2023 - 19:00 EDT

Monitoring

Expected call behavior is being observed. We will continue to monitor for stability.

Posted Aug 11, 2023 - 18:09 EDT

Investigating

Bandwidth teams are investigating an incident impacting call quality via our Hong Kong data center.

Posted Aug 11, 2023 - 17:45 EDT

This incident affected: Hong Kong Calling Services (Inbound Calling- Hong Kong, Outbound Calling- Hong Kong).