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Incidents across areas

Bandwidth International Market Impairment - Brazil - Campinas

Incident Report for Bandwidth

Resolved

This incident is being resolved.
Posted Jun 30, 2023 - 14:30 EDT

Monitoring

Our partner in Brazil informed us that the local issue is now resolved.

Start: 26/Jun/2023 00:18 GMT
End: 29/Jun/2023 18:30 GMT

We are now monitoring the traffic the ensure it's stable.
Posted Jun 30, 2023 - 12:13 EDT

Update

We are continuing to investigate this issue.
Posted Jun 30, 2023 - 00:29 EDT

Update

We continue to work with the carrier on this issue towards resolution.
Posted Jun 29, 2023 - 20:50 EDT

Update

We are continuing to investigate this issue.
Posted Jun 29, 2023 - 17:03 EDT

Update

We are continuing to investigate this issue.
Posted Jun 29, 2023 - 13:00 EDT

Update

We are continuing to investigate this issue.
Posted Jun 29, 2023 - 08:13 EDT

Update

We are continuing to investigate this issue.
Posted Jun 29, 2023 - 00:04 EDT

Update

We are continuing to investigate this issue.
Posted Jun 28, 2023 - 20:06 EDT

Update

We continue to work with the carrier on this issue towards resolution.
Posted Jun 28, 2023 - 13:08 EDT

Update

We continue to escalate this issue with our carrier who is working towards resolution.
Posted Jun 28, 2023 - 08:09 EDT

Update

We continue to investigate this issue with the carrier.
Posted Jun 28, 2023 - 02:20 EDT

Update

We continue to investigate this issue with the carrier.
Posted Jun 27, 2023 - 22:21 EDT

Update

We continue to investigate this issue with the carier.
Posted Jun 27, 2023 - 19:02 EDT

Update

We continue to investigate this issue with the carier.
Posted Jun 27, 2023 - 15:01 EDT

Update

We are continuing to investigate the issue with the carrier.
Posted Jun 27, 2023 - 11:43 EDT

Update

We are continuing to investigate this issue.
Posted Jun 27, 2023 - 08:02 EDT

Investigating

We are investigating a network impairment in Brazil (in the area of Campinas) with our carrier affecting voice traffic. We are currently working with our carrier for resolution.
Posted Jun 26, 2023 - 13:23 EDT
This incident affected: Brazil Calling Services (Inbound Calling- Brazil).