ATL and JFK Voice Calling Incident

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Sep 07, 2023 - 16:46 EDT

Monitoring

Bandwidth teams are observing expected network behavior in these two locations. We will continue to monitor for ongoing stability.

Posted Sep 07, 2023 - 14:02 EDT

Identified

Bandwidth teams have identified an incident impacting voice calls transversing our ATL and JFK data centers where they may not complete as expected. All teams are actively working to normalize network behavior.

Posted Sep 07, 2023 - 12:48 EDT

This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).