Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 654 - Cheyenne, WY
Incident Report for Bandwidth
Resolved
Final: Our carrier has completed all electrical repairs and service has been restored.

Start Time: 09/18/2020 5:23 ET
Stop Time: 09/19/2020 06:45 ET
Posted Sep 19, 2020 - 06:48 EDT
Monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Sep 19, 2020 - 02:50 EDT
Update
Our carrier continues to work on an electrical issue.
Posted Sep 19, 2020 - 01:13 EDT
Identified
Update: Our carrier has identified an equipment malfunction and is working to complete replacement.
Posted Sep 18, 2020 - 21:24 EDT
Investigating
We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Sep 18, 2020 - 17:23 EDT
This incident affected: United States Local Market Status (654 - Cheyenne, WY).