Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 654 - Cheyenne, WY

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all electrical repairs and service has been restored.

Start Time: 09/18/2020 5:23 ET
Stop Time: 09/19/2020 06:45 ET
Posted Sep 19, 2020 - 06:48 EDT

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Sep 19, 2020 - 02:50 EDT

Update

Our carrier continues to work on an electrical issue.
Posted Sep 19, 2020 - 01:13 EDT

Identified

Update: Our carrier has identified an equipment malfunction and is working to complete replacement.
Posted Sep 18, 2020 - 21:24 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Sep 18, 2020 - 17:23 EDT