Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Bandwidth, along with our vendor, is observing the delivery of Toll-Free and Application Platform V2 messages processing in real-time without delay. We consider this incident resolved.
Posted Jul 27, 2018 - 23:20 EDT
Update
Bandwidth is continuing to work with our service provider to resolve this incident. All messages that have been impacted by this event have been queued for delivery.
Posted Jul 27, 2018 - 22:41 EDT
Identified
Bandwidth teams, in partnership with industry partners and our vendor, have identified the cause of this impairment and are working to resolve Toll-Free SMS Traffic.
Posted Jul 27, 2018 - 21:29 EDT
Update
We continue to work with our vendor and industry partners to investigate this Toll-Free SMS incident.
Posted Jul 27, 2018 - 20:53 EDT
Investigating
Bandwidth teams are currently investigating an industry impairment affected Toll-Free SMS messaging traffic and Application Platform V2 Toll-Free Messaging Traffic. We have engaged with our vendor and industry partners.
Posted Jul 27, 2018 - 19:58 EDT
This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging).
