Update
Bandwidth teams have identified the source of this incident as an off-network incident, however we are observing a very low impact on messaging traffic. Bandwidth continues to engage with this industry partner to restore expected messaging behavior.
Update
Bandwidth teams have identified the source of this incident as an off-network incident, however we are observing a very low impact on messaging traffic. Bandwidth continues to engage with this industry partner to restore expected messaging behavior.
Update
Bandwidth teams have identified the source of this incident as an off-network incident, however we are observing a very low impact on messaging traffic.
Update
Bandwidth teams have identified the source of this incident as an off-network incident. Messages to Verizon destinations continue to not process as expected. Teams remained engaged with industry partners.
Identified
Bandwidth teams have identified the source of this incident as an off-network incident. Messages to Verizon destinations continue to not process as expected.
Update
Bandwidth teams continue to investigate an off network incident impacting outbound messages to the Verizon destinations. Customers will see messages fail with a 4720 error code.
Investigating
Bandwidth teams are investigating an off-network incident where we are observing an increase in 4720 messaging error codes. These error codes are intermittent at this time.
This incident affects: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging).