Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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e911 Order Delays

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Dec 06, 2023 - 19:32 EST

Monitoring

Teams have worked to resolve this incident and are monitoring the results.

Posted Dec 06, 2023 - 17:24 EST

Identified

Bandwidth teams have identified the cause of this delay and are working to restore real time provisioning.

Posted Dec 06, 2023 - 17:14 EST

Monitoring

Teams have worked to resolve this incident and are now monitoring the results.

Posted Dec 06, 2023 - 14:48 EST

Investigating

We are currently investigating an incident impacting e911 orders. Some customers may experience delays when ordering new numbers or adjusting existing ones.

Posted Dec 06, 2023 - 14:41 EST

This incident affected: 9-1-1 Services (9-1-1 Provisioning Service).