Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Inbound Calling Incident - Philippines
Incident
Report for Bandwidth
Postmortem
Between October 24 11:00 - November 7 09:30 UTC, inbound calls in our Philippines market encountered intermittent disruptions.
Bandwidth is continuing to investigate this issue to identify the root cause and all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Resolved
This incident has been resolved.
Update
Bandwidth teams continue to investigate this incident alongside the impaired provider.
Investigating
Bandwidth teams are investigating an inbound calling incident to the Philippines where inbound calls are intermittently not completing as expected.
This incident affected: Philippines Calling Service (Inbound Calling- Philippines).