Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Insights outage

Incident Report for Bandwidth

Resolved

We have confirmed stability, insights are functioning as expected, and we're considering this incident resolved.

Posted Jul 18, 2022 - 09:56 EDT

Update

Our Vendor has initiated a remedy for the underlying issue, insights are now accessible again, and we're monitoring for stability.

Posted Jul 18, 2022 - 09:10 EDT

Investigating

We’ve encountered an issue that is affecting customer’s ability to pull insight reports. We’re engaged with our vendor and we’ll advise as the incident develops.

Posted Jul 18, 2022 - 08:56 EDT

This incident affected: Insights (Messaging Insights Dashboard).