Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Emergency Calling Address Provisioning Incident

Incident Report for Bandwidth

Resolved

Bandwidth teams have resolved this incident. We are observing expected provisioning behavior.

Posted May 23, 2022 - 16:47 EDT

Investigating

Bandwidth Teams are currently investigating an incident impacting newly added or updated 911 Addresses which are not completing as expected. 911 calls are not impacted. All teams are actively working to restore address provisioning.

Posted May 23, 2022 - 16:05 EDT

This incident affected: 9-1-1 Services (9-1-1 Provisioning Service).