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Incidents across areas

Hungary Inbound Calling Incident

Incident Report for Bandwidth

Postmortem

Between 17:21 on September 4 - 16:25 on September 16, a small portion of inbound calls through our Hungary market were unable to be completed. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report:

20240916 | BWI Voice Hungary

Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Sep 17, 2024 - 08:08 EDT

Resolved

This incident has been resolved.
Posted Sep 16, 2024 - 15:40 EDT

Monitoring

Teams are observing expected calling behavior. We will continue to monitor for prolonged stability.
Posted Sep 16, 2024 - 14:26 EDT

Investigating

Teams are investigating an inbound calling incident in Hungary, specifically for the ranges +36 1 9878000 - +36 1 9878999 and +36 1 8488000 - +36 1 8488999. Teams are actively working to restore expected calling behavior.
Posted Sep 16, 2024 - 11:15 EDT
This incident affected: Hungary Calling Services (Inbound Calling - Hungary).