Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Inbound Identity Headers Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Sep 20, 2023 - 19:47 EDT

Monitoring

Bandwidth teams are observing expected behavior with Inbound Identity Headers.
Posted Sep 20, 2023 - 16:29 EDT

Identified

Bandwidth teams identified an intermittent incident with Inbound Identity Headers related to STIR/SHAKEN. All teams are actively working to restore expected calling behavior.
Posted Sep 20, 2023 - 14:47 EDT

Monitoring

Bandwidth teams are observing expected behavior with Inbound Identity Headers.
Posted Sep 20, 2023 - 14:13 EDT

Investigating

Bandwidth teams are investigating an intermittent incident with Inbound Identity Headers as it relates to STIR/SHAKEN. All teams are actively working to restore expected calling behavior.
Posted Sep 20, 2023 - 13:27 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States).