Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Voice Calling Incident, Singapore

Incident Report for Bandwidth

Resolved

Our vendor has resolved the underlying issue and we've confirmed stability with the network. We're now considering this incident resolved.
Posted Jul 14, 2023 - 10:25 EDT

Investigating

Bandwidth remains engaged with this particular vendor to bring about a resolution for calling services.
Posted Jul 12, 2023 - 13:42 EDT

Update

Bandwidth teams continue to investigate this incident along side our vendor. Updates will be post as they become available.
Posted Jul 11, 2023 - 07:22 EDT

Update

Bandwidth teams continue to investigate this incident along side our vendor. Updates will be post as they become available.
Posted Jul 10, 2023 - 21:29 EDT

Update

Bandwidth teams continue to investigate this incident along side our vendor. Updates will be post as they become available.
Posted Jul 10, 2023 - 17:25 EDT

Update

Bandwidth teams continue to work to resolve this issue.
Posted Jul 10, 2023 - 13:09 EDT

Identified

Bandwidth teams have identified the cause of this incident, and are working towards a resolution.
Posted Jul 10, 2023 - 07:59 EDT

Investigating

Bandwidth teams are investigating a voice calling incident in Singapore, where inbound and outbound calls may not complete as expected. All teams are actively investigating.
Posted Jul 10, 2023 - 06:56 EDT
This incident affected: Singapore Calling Services (Inbound Calling- Singapore, Outbound Calling- Singapore).