Bandwidth Local Market Impairment - LATA - 526 (Bentonville, AR|Fayetteville, AR|Fort Smith, AR|Rogers, AR|Springdale, AR|Van Buren, AR)
Incident
Report for Bandwidth
Resolved
Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 11/22/2020 03:30 ET
Stop Time: 11/21/2020 04:44:46 AM ET
Start Time: 11/22/2020 03:30 ET
Stop Time: 11/21/2020 04:44:46 AM ET
Update
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Monitoring
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Update
Our carrier has identified the location of the damaged fiber and is working to complete repairs.
Identified
Our carrier has located the damaged fiber and is working to complete repairs.
Update
Our carrier has identified a fiber cut and is working to complete repairs.
Investigating
We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
We are currently working with our carrier for resolution.
We are currently working with our carrier for resolution.