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Incidents across areas

Bandwidth App Incident - API Ordering of International Numbers

Incident Report for Bandwidth

Postmortem

Between 19:11 - 22:15 UTC on November 10, Bandwidth customer orders of international numbers via the Bandwidth App API encountered intermittent completion delays.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Nov 14, 2025 - 14:51 EST

Resolved

This incident has been resolved.
Posted Nov 10, 2025 - 17:57 EST

Investigating

Bandwidth teams are investigating an incident where API Orders of International Numbers are not completing or provisioning as expected.
Posted Nov 10, 2025 - 14:53 EST
This incident affected: Portals (Bandwidth App).