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Incidents across areas

Bandwidth Local Market Impairment - 120 - Portland, ME

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs for equipment failure and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 04/21/2022 03:20 PM ET

Stop Time: 04/26/2022 01:54 AM ET
Posted Apr 28, 2022 - 14:09 EDT

Update

Our carrier has identified an equipment malfunction and is working to complete hardware replacement. The next update will be in 12 hours.
Posted Apr 28, 2022 - 02:10 EDT

Update

Our carrier has identified an equipment malfunction and is working to complete hardware replacement. The next update will be in 12 hours.
Posted Apr 27, 2022 - 13:58 EDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 27, 2022 - 01:44 EDT

Update

Our carrier has identified an equipment malfunction and is working to complete hardware replacement. The next update will be in 12 hours.
Posted Apr 26, 2022 - 14:07 EDT

Update

Our carrier has identified an equipment malfunction and is working to complete replacement.
Posted Apr 26, 2022 - 10:18 EDT

Update

Our carrier has identified a higher level circuit outage and is working to complete repairs.
Posted Apr 26, 2022 - 06:25 EDT

Update

Our carrier has identified a higher level circuit outage and is working to complete repairs.
Posted Apr 26, 2022 - 02:25 EDT

Update

Our carrier has identified a higher level circuit outage and is working to complete repairs.
Posted Apr 25, 2022 - 21:43 EDT

Update

Our carrier has identified a higher level circuit outage and is working to complete repairs.
Posted Apr 25, 2022 - 17:43 EDT

Update

Our carrier has identified a higher level circuit outage and is working to complete repairs.
Posted Apr 25, 2022 - 13:43 EDT

Identified

Our carrier has identified a higher level circuit outage and is working to complete repairs.
Posted Apr 25, 2022 - 09:55 EDT

Update

Update: We are continuing to work on a fix for this issue.
Posted Apr 25, 2022 - 05:27 EDT

Update

Update: We are continuing to work on a fix for this issue.
Posted Apr 25, 2022 - 01:25 EDT

Investigating

Update: We are continuing to work on a fix for this issue.
Posted Apr 24, 2022 - 21:27 EDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 24, 2022 - 17:41 EDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 24, 2022 - 13:26 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 24, 2022 - 09:30 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Apr 24, 2022 - 05:56 EDT

Investigating

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Apr 24, 2022 - 01:52 EDT

Update

Update:Our carrier is continuing to isolate the cause of this incident.
Posted Apr 23, 2022 - 22:00 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 23, 2022 - 18:54 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 23, 2022 - 14:36 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Apr 23, 2022 - 10:27 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Apr 23, 2022 - 05:46 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Apr 23, 2022 - 01:45 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 22, 2022 - 21:45 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 22, 2022 - 17:47 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 22, 2022 - 13:49 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 22, 2022 - 09:48 EDT

Identified

Update: Our carrier is continuing to isolate the cause of this incident
Posted Apr 22, 2022 - 05:50 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 22, 2022 - 01:45 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 21, 2022 - 21:45 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Apr 21, 2022 - 18:03 EDT