Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Bandwidth MMS Impairment
Incident
Report for Bandwidth
Resolved
Bandwidth continues to see all MMS services functioning as expected. Our Gateway provider identified and resolved the underlying cause of the event and has resolved it.
Bandwidth's NOC will continue to monitor to ensure the service remains stable.
Bandwidth's NOC will continue to monitor to ensure the service remains stable.
Update
The connections to our MMS Gateway provider are back online, and all queued messages have been delivered. Our Gateway provider continues to investigate the incident at this time.
Monitoring
The connections to our MMS Gateway provider are back online, and all queued messages have been delivered. Our Gateway provider continues to investigate the incident at this time.
Identified
Bandwidth's MMS Gateway provider has acknowledge they are experiencing an outage on their platform. We can also confirm this outage only impacts outbound MMS messages. Inbound MMS messages are not impacted by this event.
Our MMS Gateway provider is actively troubleshooting the issues in their network at this time.
Our MMS Gateway provider is actively troubleshooting the issues in their network at this time.
Investigating
Bandwidth is currently investigating a delay in sending and receiving MMS messages. We are currently working troubleshooting with our vendor.
This incident affected: United States Messaging Services (MMS Messaging (MM4), REST APIs - HTTP MMS Messaging).