Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

EVS (911) Maintenance - DFW Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Oct 16, 2019 - 01:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 16, 2019 - 00:00 EDT
Scheduled
Bandwidth will be performing network maintenance in our DFW data center. While all steps have been taken to minimize impact, the EVS (911) platform in DFW will experience periods of unavailability during the maintenance window.

To eliminate potential for impact, Bandwidth advises that customers route all EVS (911) calls through the geo-redundant ATL data center.

There will be no impact to 911 provisioning during this maintenance.

For additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Oct 04, 2019 - 10:21 EDT
This scheduled maintenance affected: 9-1-1 Services (9-1-1 Call Routing Service).