Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Emergency Network Maintenance - RDU Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Sep 09, 2020 - 04:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2020 - 00:06 EDT
Scheduled
Bandwidth will be performing emergency network maintenance in our RDU data center to perform an upgrade on a switch. Bandwidth is taking all necessary steps to eliminate impact during the maintenance window.

During the upgrade, number management and provisioning services including searching inventory, viewing orders, placing orders or performing any other portal/API functions will be intermittently unavailable for the following platforms:

EVS/911 Dashboard, 911 API, CNAM HTTP API
My.Bandwidth
Application Platform

The Bandwidth Dashboard and API will be unavailable to process orders during three separate times for up to 10 minutes each time.

The following services will not be impacted during the maintenance:

Inbound Voice (Origination) Calling
Outbound Voice (Termination) Calling
Emergency (911) Voice Calling
SMS/MMS Messaging
HTTP Voice/Messaging services

For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Sep 08, 2020 - 20:35 EDT
This scheduled maintenance affected: Portals (Bandwidth Dashboard, Application Platform Dashboard, 9-1-1 Dashboard), Number Management Services (New Number Ordering, Number Porting, Inbound Calling - Caller ID Lookup (CNAM), Line Feature Management), and 9-1-1 Services (9-1-1 Provisioning Service).