Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

International A2P Messaging Incident
Incident Report for Bandwidth
Resolved
With continued monitoring we have observed this partners network maintain stability. This incident is resolved.
Posted Jul 15, 2021 - 09:03 EDT
Update
Bandwidth teams continue to monitor traffic transversing this vendors network. We will continue to monitor over night.
Posted Jul 14, 2021 - 20:19 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 14, 2021 - 18:21 EDT
Update
Bandwidth continues to escalate with this vendor to restore IA2P messaging services.
Posted Jul 14, 2021 - 15:28 EDT
Identified
Bandwidth has identified the cause of this incident. Our vendor is currently experiencing a network condition causing IA2P message failures. The Bandwidth network is operating as expected. We continue to escalate with this vendor.
Posted Jul 14, 2021 - 14:19 EDT
Investigating
Bandwidth Teams are currently investigating International A2P message failures. All teams are actively working towards are resolution.
Posted Jul 14, 2021 - 01:15 EDT
This incident affected: International A2P Messaging (International A2P Platform (SMPP), International A2P Platform (HTTP)) and International A2P Messaging Regional Connectivity (Latin America, APAC, Europe, Middle East & Africa).