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AT&T Ringback Incident

Incident Report for Bandwidth

Resolved

This incident has been mutually resolved.

Posted Sep 24, 2021 - 23:28 EDT

Identified

Bandwidth teams continue to engage AT&T to bring about a resolution to this ring back incident.

Posted Sep 24, 2021 - 22:52 EDT

Investigating

Bandwidth teams are investigating an incident where calls to AT&T may not receive a ringback tone. We are actively engaged with AT&T at this time.

Posted Sep 24, 2021 - 21:32 EDT

This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).