Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Update On Hurricane Helene
Incident Report for Bandwidth
Resolved
This incident has been resolved.
Posted Sep 27, 2024 - 15:35 EDT
Monitoring
We want to let you know that Bandwidth is actively monitoring our network for potential impacts from Hurricane Helene.

Although no one can perfectly predict the future, our core network operates in a geo-redundant fashion and is designed to be resilient against situations such as this. Our team is standing by, ready to act if any service disruptions should occur.

Our Network Operations Center will continue to monitor the storm’s path and impact closely throughout the weather event. We will notify you immediately if we observe any changes in Bandwidth’s services.

Should you experience any issues with your service, don't hesitate to contact our support team at bandwidth.com/support or by calling (855) 864-7776.
Posted Sep 25, 2024 - 12:47 EDT