Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA: 526 (Fort Smith, AR)

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 11/15/2019 16:12 ET

Stop Time: 11/16/2019 13:46 ET
Posted Nov 16, 2019 - 16:57 EST

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Nov 16, 2019 - 14:57 EST

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Nov 16, 2019 - 12:49 EST

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Nov 16, 2019 - 09:26 EST

Update

Our carrier has identified a fiber cut and continues to work on the repairs at this time.
Posted Nov 16, 2019 - 06:47 EST

Update

Our carrier has identified a fiber cut and is working on the repairs at this time.
Posted Nov 16, 2019 - 03:55 EST

Update

Our carrier has identified a fiber cut and is working on the repairs at this time.
Posted Nov 16, 2019 - 00:28 EST

Identified

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Nov 15, 2019 - 20:32 EST

Investigating

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Nov 15, 2019 - 16:34 EST