Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Network Maintenance - DFW Data Center
Scheduled Maintenance Report for Bandwidth
Update
The scheduled maintenance has been completed.
Posted Mar 14, 2019 - 05:18 EDT
Completed
The scheduled maintenance has been completed.
Posted Mar 14, 2019 - 05:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 14, 2019 - 00:00 EDT
Scheduled
Bandwidth will be performing network maintenance in our DFW data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets:

338 - Bloomington, IN
344 - Saginaw, MI
368 - Peoria, IL
440 - Savannah, GA
446 - Macon, GA
448 - Pensacola, FL
454 - Gainesville, FL
472 - Chattanooga, TN
477 - Huntsville, AL
478 - Montgomery, AL
480 - Mobile, AL
488 - Lake Charles, LA
492 - Baton Rouge, LA
522 - Springfield, MO
526 - Fort Smith, AR
540 - El Paso, TX
544 - Lubbock, TX
546 - Amarillo, TX
548 - Wichita Falls, TX
550 - Abilene, TX
554 - Longview, TX
556 - Waco, TX
562 - Beaumont, TX
564 - Corpus Christi, TX
568 - Harlingen, TX
624 - Duluth, MN
634 - Davenport, IA
635 - Cedar Rapids, IA
638 - Bismarck,ND
640 - Sioux Falls, SD
644 - Omaha, NE
658 - Colorado Springs, CO
953 - Tallahassee, FL
958 - Lincoln, NE

Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

SMS/MMS Messaging: We advise customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

The following services will not be impacted during the maintenance:
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Mar 01, 2019 - 08:49 EST
This scheduled maintenance affected: Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, International Messaging (HTTP), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging), Outbound Calling Services (Outbound Calling (SIP), Toll-Free calling - Outbound (SIP)), Inbound Calling Services (Inbound Calling (SIP), Toll-Free calling - Inbound (SIP)), 9-1-1 Services (9-1-1 Call Routing Service), and Local Market Status (338 - Bloomington, IN, 344 - Saginaw, MI, 368 - Peoria, IL, 440 - Savannah, GA, 446 - Macon, GA, 448 - Pensacola, FL, 454 - Gainesville, FL, 472 - Chattanooga, TN, 477 - Huntsville, AL, 478 - Montgomery, AL, 480 - Mobile, AL, 488 - Lake Charles, LA, 492 - Baton Rouge, LA, 522 - Springfield, MO, 526 - Fort Smith, AR, 540 - El Paso, TX, 544 - Lubbock, TX, 546 - Amarillo, TX, 548 - Wichita Falls, TX, 550 - Abilene, TX, 554 - Longview, TX, 556 - Waco, TX, 562 - Beaumont, TX, 564 - Corpus Christi, TX, 568 - Harlingen, TX, 624 - Duluth, MN, 634 - Davenport, IA, 635 - Cedar Rapids, IA, 638 - Bismarck,ND, 640 - Sioux Falls, SD, 644 - Omaha, NE, 658 - Colorado Springs, CO, 953 - Tallahassee, FL, 958 - Lincoln, NE).