Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll Free MMS Incident

Incident Report for Bandwidth

Resolved

We’ve confirmed stability and we’re considering this incident resolved.
Posted May 16, 2024 - 18:44 EDT

Update

Bandwidth teams continue to observe expected Toll Free MMS message behavior. We will continue to monitor for industry stability.
Posted May 16, 2024 - 16:56 EDT

Monitoring

Bandwidth teams are observing expected Toll Free MMS message behavior. Messages sent during the impacted period may need to be re-tried. We will continue to monitor for industry stability.
Posted May 16, 2024 - 13:14 EDT

Investigating

Bandwidth has been alerted by our industry provider that Toll Free MMS messages to T-Mobile handsets may be delayed in delivery. We are actively investigating alongside this vendor.
Posted May 16, 2024 - 11:20 EDT
This incident affected: United States Messaging Services (Toll Free MMS - Outbound).