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SMS / MMS DLR Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Aug 13, 2025 - 16:30 EDT

Monitoring

Teams are observing expected network behavior and are monitoring for prolonged stability.

Posted Aug 13, 2025 - 13:30 EDT

Investigating

Bandwidth teams are investigating an incident impacting customers with SMPP binds where DLR and inbound messages are not processing as expected. Teams are working working to restore expected message deliveries.

Posted Aug 13, 2025 - 11:54 EDT

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4)).