Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined that between 11:55 - 22:10 UTC on September 5, customers may have encountered intermittent timeouts when attempting to access the Messaging Insights webpage.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Sep 06, 2024 - 07:25 EDT
Resolved
This incident has been resolved.
Posted Sep 05, 2024 - 18:22 EDT
Update
We are continuing to investigate this incident.
Posted Sep 05, 2024 - 16:03 EDT
Investigating
We are currently investigating an incident causing messaging insights to intermittently display a 404 page.
Posted Sep 05, 2024 - 15:14 EDT
This incident affected: Insights (Messaging Insights Dashboard).
