Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 244 - Roanoke, VA

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time - 03/18/19, 12:14 PM Eastern
Stop Time - 03/19/19, 12:24 AM Eastern
Posted Mar 19, 2019 - 07:23 EDT

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Mar 19, 2019 - 03:32 EDT

Identified

Update: Our carrier continues to work to isolate the issue causing this incident.
Posted Mar 18, 2019 - 23:33 EDT

Update

Update: Our carrier continues to work to isolate the issue causing this incident.
Posted Mar 18, 2019 - 19:33 EDT

Update

Update: Our carrier continues to work to isolate the issue causing this incident.
Posted Mar 18, 2019 - 15:45 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Mar 18, 2019 - 12:18 EDT