Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA 562 - Beaumont, TX

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs to the fiber and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 02/02/2022 05:35:13 PM ET

Stop Time: 02/03/2022 08:19:55 PM ET
Posted Feb 04, 2022 - 06:00 EST

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Feb 04, 2022 - 02:13 EST

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Feb 03, 2022 - 22:13 EST

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Feb 03, 2022 - 18:13 EST

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Feb 03, 2022 - 17:40 EST

Update

Our carrier is continuing to isolate the cause of this incident. Due to a snowstorm, the repairs are getting delayed.
Posted Feb 03, 2022 - 14:11 EST

Update

Our carrier is continuing to isolate the cause of this incident. The restoration work is in progress, but due to a snowstorm, the repairs are getting delayed.
Posted Feb 03, 2022 - 09:56 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident. The restoration work is in progress, but due to a snowstorm, the repairs are getting delayed.
Posted Feb 03, 2022 - 06:03 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident. The site is part of a higher level outage. The restoration work is in progress.
Posted Feb 03, 2022 - 02:03 EST

Identified

Update: Our carrier is continuing to isolate the cause of this incident. They identified OC192 issue affecting services and is
working to complete repairs.
Posted Feb 02, 2022 - 21:57 EST

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Feb 02, 2022 - 17:52 EST