Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll Free MMS Delays, T-Mobile

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Nov 28, 2022 - 19:31 EST

Monitoring

Delays have decreased at this time along with traffic and deliveries are completing as expected. The vendor has not confirmed resolution, so we'll continue to monitor overnight into tomorrow until we have confirmation they are hands off.
Posted Nov 28, 2022 - 16:58 EST

Update

Bandwidth teams continue to engage with this industry vendor to restore timely Toll-Free MMS delivery to the T-Mobile network.
Posted Nov 28, 2022 - 15:04 EST

Update

Bandwidth teams continue to engage with this industry vendor to restore timely Toll-Free MMS delivery to the T-Mobile network.
Posted Nov 28, 2022 - 14:15 EST

Identified

Bandwidth has identified the cause of the delay to be related to an industry vendor. Bandwidth teams remain engaged with this vendor as they work towards restoring timely Toll-Free MMS deliverability.
Posted Nov 28, 2022 - 13:20 EST

Investigating

Bandwidth teams are investigating an incident causing a delay to Toll Free MMS messages sent to the T-Mobile Network. All teams are actively engaged.
Posted Nov 28, 2022 - 12:09 EST
This incident affected: United States Messaging Services (Toll Free MMS - Outbound).