Bandwidth App, Global Portal, Programable Voice Incident
Incident
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Monitoring
Teams are observing overall stability. We will continue to monitor for prolonged stability.
Update
Teams have identified the source of this incident resulting from an off-network industry provider. This intermittent incident continues to impact access to the Bandwidth App & Global Portal. Along with Programable Voice traffic.
Update
Bandwidth App & Global Portal: Bandwidth Teams have restored expected access to these portals.
Programable Voice: Bandwidth teams continue to work to restore expected product behavior.
Programable Voice: Bandwidth teams continue to work to restore expected product behavior.
Identified
Teams have identified the source of this incident resulting from an off-network industry provider.
This intermittent incident continues to impact access to the Bandwidth App & Global Portal. Along with Programable Voice traffic.
This intermittent incident continues to impact access to the Bandwidth App & Global Portal. Along with Programable Voice traffic.
Investigating
Being with teams are investigating and an incident impacting the Bandwidth App and Global Portal. Customers may not be able to login as expected to these portals due to an off-network condition.
This incident affects: Portals (Bandwidth App, Bandwidth International (fka Voxbone) Portal), United States Outbound Calling Services (REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), and United States Inbound Calling Services (REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).