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Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

    • Inbound Calling Incident- Puerto Rico

    Incident Report for Bandwidth

    Update

    Bandwidth team have identified the source of the incident and are working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
    Posted Aug 29, 2025 - 21:40 EDT

    Identified

    Bandwidth team have identified the source of the incident and are working with the impaired vendor to restore expected calling behaviors to Puerto Rico. Updates will be provided as they become available.
    Posted Aug 29, 2025 - 18:33 EDT

    Investigating

    Both teams are investigating intermittent inbound call failures to Puerto Rican destinations.
    Posted Aug 29, 2025 - 16:10 EDT
    This incident affects: Puerto Rico Calling Services (Inbound Calling - Puerto Rico).
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