Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Programable Voice Incident - Inbound and Outbound

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Jun 13, 2025 - 08:04 EDT

Update

Teams have mitigated the impact of most of this incident. However, we continue to work to mitigate bidirectional streaming for Programmable Voice traffic.
Posted Jun 12, 2025 - 18:39 EDT

Identified

Teams have mitigated the impact of most of this incident. However, we continue to work to mitigate bidirectional streaming for Programmable Voice traffic.
Posted Jun 12, 2025 - 15:39 EDT

Investigating

Bandwidth teams are investigating an industry condition impacting Inbound and Outbound Programmable Voice traffic. At this time, Programmable Voice traffic may not complete as expected.
Posted Jun 12, 2025 - 14:46 EDT
This incident affected: United States Outbound Calling Services (BXML - United States) and United States Inbound Calling Services (BXML - United States).