Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth App Incident - Insights

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Apr 23, 2026 - 07:48 EDT

Identified

Teams have identified the source of this incident and are working to restore expected services.

Posted Apr 23, 2026 - 04:18 EDT

Investigating

Teams are also investigating an incident impacting Insights on the Bandwidth App. Insights may fail to load or display properly.

Posted Apr 23, 2026 - 02:59 EDT

This incident affected: Portals (Bandwidth App) and Insights (Messaging Insights Dashboard).