Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

SMS MDR Delays

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Aug 28, 2025 - 06:57 EDT

Identified

Teams have identified the source of this incident and are working to restore expected reporting behavior.

Posted Aug 28, 2025 - 05:12 EDT

Investigating

Bandwidth teams are investigating an incident where MDRs are delayed in publishing within the Bandwidth App. Specifically this impacts EU Data.

Posted Aug 28, 2025 - 05:11 EDT

This incident affected: Portals (Bandwidth App) and Insights (Messaging Insights Dashboard).