Bandwidth Notifications Impairment
Incident
Report for Bandwidth
Resolved
This incident has been resolved.
Monitoring
Our teams have tested and implemented a solution for the Daily Digest Notification impairment. We are monitoring the Daily Digest Notifications to ensure they normalize.
Update
The Bandwidth team will be deploying a patch that should restore Daily Digest Notifications this evening. An update will be provided when we see the Daily Digest Notifications come back online.
Identified
We have identified that only Daily Digest notifications are affected. All other “as they happen” notifications are processing as normal. The Bandwidth teams are actively working to resolve this incident.
Update
We continue to investigate the issue with Bandwidth Dashboard Notifications. Notifications are not being sent for all order types: including but not limited to port-ins, port-outs and new number orders. We continue to take steps to mitigate.
Investigating
We are currently investigating an issue impacting Bandwidth Dashboard notifications. Notifications are not being sent for all order types: including but not limited to port-ins, port-outs and new number orders. We are taking steps to mitigate the issue.
This incident affected: Number Management Services (New Number Ordering, Number Porting, Inbound Calling - Caller ID Lookup (CNAM)).