Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth 911 Network Impairment- Atlanta SBC
Incident Report for Bandwidth
Resolved
Bandwidth continues to see successful 911 calls flow through Atlanta. We consider this incident resolved.
Posted Jun 26, 2017 - 14:22 EDT
Monitoring
Bandwidth is currently monitoring successful 911 traffic via Atlanta. Bandwidth will continue to closely monitor to ensure successful traffic transmission. Customers may put Atlanta back into route for 911 traffic at this time.
Posted Jun 26, 2017 - 12:55 EDT
Update
Bandwidth continues to investigate the network impairment for the Atlanta SBC. We continue to ask all customers to direct 911 traffic to the Dallas SBC.
Posted Jun 26, 2017 - 12:37 EDT
Investigating
Bandwidth is currently investigating a network impairment with routing 911 voice calls through our Atlanta SBC. We are asking all customers to direct 911 traffic to the Dallas SBC.
Posted Jun 26, 2017 - 12:04 EDT
This incident affected: 9-1-1 Services (9-1-1 Call Routing Service).