Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Inbound SMS/MMS Delivery Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted May 27, 2025 - 18:03 EDT

Monitoring

Teams are observing the expected delivery of SMS and MMS Messages. We will continue to observe to ensure the impacted industry provider fully recovers.

Posted May 27, 2025 - 16:59 EDT

Investigating

Bandwidth Teams are investigating an Inbound Delivery incident where some inbound SMS/MMS Messages are not delivered to Bandwidth due to an industry provider network condition. Teams are working with the impaired industry provider to restore expected delivery of messages.

Posted May 27, 2025 - 14:44 EDT

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4)).