Bandwidth Local Market Impairment - Multiple Markets
Incident
Report for Bandwidth
Resolved
Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 06/15, 2018 14:22 ET
Stop Time: 06/17, 2018 07:31 ET
Start Time: 06/15, 2018 14:22 ET
Stop Time: 06/17, 2018 07:31 ET
Update
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Monitoring
Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Update
Update: We are continuing to work with our carrier for resolution for 120 - Portland, ME
Update
Update: We are continuing to work with our carrier for resolution. 120 - Portland, ME
Update
Our upstream carrier is continuing to investigate at this time.
Update
Our carrier advised splicing crews are continuing to repair the fiber. No ETTR at this time.
Update
Our carrier has identified the issue as a major fiber cut due to construction in the NYC area. They currently have splicing crews working to restore the fiber.
Update
120 - Portland, ME
Update: We are continuing to work with our carrier for resolution.
134 - Albany, NY
Bandwidth has resolved the service impairment for this market.
Update: We are continuing to work with our carrier for resolution.
134 - Albany, NY
Bandwidth has resolved the service impairment for this market.
Update
120 - Portland, ME
Update: Our carrier is continuing to isolate the cause of this incident.
134 - Albany, NY
Bandwidth has resolved the service impairment for this market.
Update: Our carrier is continuing to isolate the cause of this incident.
134 - Albany, NY
Bandwidth has resolved the service impairment for this market.
Update
Update: We are continuing to work with our carrier for resolution for 120 - Portland, ME. Bandwidth has resolved the service impairment to calls in 134 - Albany, NY
Update
Update: Bandwidth has resolved the service impairment to calls in 134 - Albany, NY and are continuing to work with our carrier for resolution for 120 - Portland, ME.
Identified
We are experiencing a transport issue on the Bandwidth network affecting calling for the following markets:
120 - Portland, ME
134 - Albany, NY
We are currently working with our carrier for resolution.
120 - Portland, ME
134 - Albany, NY
We are currently working with our carrier for resolution.
This incident affected: United States Local Market Status (120 - Portland, ME, 134 - Albany, NY).