Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Emergency Network Maintenance - DFW Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Jul 18, 2018 - 06:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 18, 2018 - 03:00 EDT
Scheduled
Bandwidth will be performing emergency network maintenance in our DFW data center. We are taking necessary steps to minimize impact to calls sent through the DFW data center and we are advising that customers route all Emergency (911) voice calls through the ATL data center to avoid potential service disruption.

The following services will not be impacted during the maintenance:
Inbound Voice (origination) calls
Outbound Voice (termination) calls
SMS/MMS Messaging
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Jul 17, 2018 - 19:59 EDT
This scheduled maintenance affected: 9-1-1 Services (9-1-1 Call Routing Service).