Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 24, 2018 - 00:01 EDT
Scheduled
Bandwidth will be performing urgent network maintenance in our JFK data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the JFK data center.
Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets served out of the JFK data center:
120 - Portland, ME 122 - Manchester, NH 124 - Burlington, VT 126 - Springfield, MA 133 - Poughkeepsie, NY 138 - Binghamton, NY 220 - Pleasantville, NJ 246 - Culpeper, VA 250 - Lynchburg, VA 254 - Charleston, WV 256 - Clarksburg, WV 322 - Youngstown, OH 326 - Toledo, OH 330 - Evansville, IN 334 - Fort Wayne, IN 354 - Madison, WI 434 - Columbia, SC 923 - Mansfield, OH 927 - Harrisonburg, VA 928 - Charlottesville, VA 956 - Johnson City, TN 974 - Rochester, NY
Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.
The following services will not be impacted during the maintenance: Emergency (911) Voice Calling SMS/MMS Messaging HTTP Voice / Messaging services Number Ordering / Provisioning / Management API services
For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Jul 19, 2018 - 13:29 EDT
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States), and United States Local Market Status (120 - Portland, ME, 122 - Manchester, NH, 124 - Burlington, VT, 126 - Springfield, MA, 133 - Poughkeepsie, NY, 138 - Binghamton, NY, 220 - Pleasantville, NJ, 246 - Culpeper, VA, 250 - Lynchburg, VA, 254 - Charleston, WV, 256 - Clarksburg, WV, 322 - Youngstown, OH, 326 - Toledo, OH, 330 - Evansville, IN, 334 - Fort Wayne, IN, 354 - Madison, WI, 434 - Columbia, SC, 923 - Mansfield, OH, 927 - Harrisonburg, VA, 928 - Charlottesville, VA, 956 - Johnson City, TN, 974 - Rochester, NY).