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Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

    • Bandwidth Local Market Impairment - 338 - Bloomington, IN
    Incident Report for Bandwidth
    Resolved
    Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.

    Start Time: 01/23/2018 06:09:09 PM ET
    Stop Time: 01/25/2018 05:50:00 AM ET
    Posted Jan 25, 2018 - 12:37 EST
    Update
    Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
    Posted Jan 25, 2018 - 06:45 EST
    Monitoring
    Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
    Posted Jan 25, 2018 - 06:44 EST
    Update
    Update: Our carrier has identified a fiber cut and continues to actively work towards completing repairs.
    Posted Jan 25, 2018 - 02:58 EST
    Update
    Update: Our carrier has identified a fiber cut and continues to actively work towards completing repairs.
    Posted Jan 24, 2018 - 22:56 EST
    Update
    Update: Our carrier has identified a fiber cut and continues to actively work towards completing repairs.
    Posted Jan 24, 2018 - 18:30 EST
    Update
    Update: Our carrier has identified a fiber cut and is working to complete repairs.
    Posted Jan 24, 2018 - 14:27 EST
    Update
    Update: Our carrier has identified a fiber cut and is working to complete repairs.
    Posted Jan 24, 2018 - 10:23 EST
    Update
    Update: Our carrier has identified a fiber cut and is working to complete repairs.
    Posted Jan 24, 2018 - 06:14 EST
    Update
    Update: Our carrier is continuing to isolate the cause of this incident.
    Posted Jan 24, 2018 - 02:20 EST
    Identified
    Update: Our carrier is continuing to isolate the cause of this incident.
    Posted Jan 23, 2018 - 22:28 EST
    Investigating
    Update: We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

    We are currently working with our carrier for resolution.
    Posted Jan 23, 2018 - 18:41 EST
    Identified
    We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

    We are currently working with our carrier for resolution.
    Posted Jan 23, 2018 - 18:21 EST
    This incident affected: United States Local Market Status (338 - Bloomington, IN).
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