Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll-Free SMS Latency
Incident Report for Bandwidth
Resolved
Bandwidth has seen continued stability within the Toll-Free SMS industry and considers this incident resolved.
Posted Jul 21, 2018 - 20:54 EDT
Monitoring
Bandwidth, along with our vendor, is observing the delivery of Toll-Free messages and their processing in real-time without delay. We will continue to monitor this incident for continued stability.
Posted Jul 21, 2018 - 20:06 EDT
Identified
Bandwidth, along with our vendor, is seeing intermittent improvement of Toll-Free Message transmission. We remain engaged on this industry impairment.
Posted Jul 21, 2018 - 19:38 EDT
Investigating
Bandwidth is investigating a Toll-Free SMS latency incident within the industry. We have engaged our Toll-Free Vendor and internal teams.
Posted Jul 21, 2018 - 18:30 EDT
This incident affected: United States Messaging Services (Toll-Free SMS - Inbound).