Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Urgent Toll Free SMS Maintenance
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Jul 15, 2018 - 11:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 14, 2018 - 23:00 EDT
Scheduled
Bandwidth's Toll Free SMS aggregator will be performing an emergency upgrade of their infrastructure which will impact our messaging platform. During the maintenance window, Toll Free SMS customers will experience message queueing during a brief period of time during the scheduled maintenance window. All affected messages will be queued, stored and released shortly after the disruptive portion of work is completed.

If you need any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Jul 13, 2018 - 16:38 EDT
This scheduled maintenance affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound).