Toll Free Messaging Impairment
Incident
Report for Bandwidth
Resolved
Bandwidth has seen this incident stabilize and considers it resolved.
Monitoring
Bandwidth, along with our vendor, is observing the delivery of Toll-Free messages and their processing in real-time without delay. We will continue to monitor this incident for continued stability.
Update
Bandwidth continues to see outbound Toll-Free messages processing with intermittent delays, in partnership with our vendor. Efforts continue to resolve inbound Toll-Free messages across the industry.
Identified
Bandwidth, along with our vendor, is seeing intermittent improvement of Toll-Free Message transmission. We remain engaged on this industry impairment.
Update
Bandwidth continues to engage with our Toll-Free Messaging vendor. This industry impairment is being investigated by all appropriate parties.
Update
Bandwidth continues to work with our Toll-Free messaging partner who is experiencing an industry impairment with Inbound and Outbound Toll-Free Messaging affecting certain carriers.
Investigating
We are currently experiencing Inbound and Outbound Toll Free Messaging delays. We are working with our carrier for resolution.
This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound).